WEA is forced to adapt
WEA Trust, the nonprofit insurer that covered about two-thirds of Wisconsin school districts last year, has seen its revenue decline almost $70 million after the state gave districts more freedom to switch insurers. Despite the swoon, WEA Trust officials say they’re confident in their long-term business plan. They say the trust has expanded its market beyond school districts to include municipalities and individual state employees, and they believe their customer service may coax former customers back. (AP, 4/16)