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Pivotal Health introduces faster access to mental health treatment

Innovative house call startup addresses lack of access to mental health treatment in Dane, Milwaukee, Ozaukee, Washington, Waukesha counties.

Madison, WI, May 3, 2022 — In honor of Mental Health Awareness Month in May, Pivotal Health, a healthcare company revolutionizing patient care with tech-enabled house calls, announces its new mental health services for adults in Madison, Milwaukee, and surrounding areas.

Founded in 2020, Pivotal Health treats anyone of any age at home, improving access to care, price transparency, and patient comfort and convenience. Mental health services became a priority as Pivotal Health patients revealed their frustration to Pivotal Health clinicians about the lack of mental health providers and slow access to mental health care.

Compelling statistics:

  • 47% of U.S. adults reported anxiety symptoms and 39% reported depression symptoms by the end of 2021, according to the U.S. Census Bureau’s Household Pulse Survey.
  • The University of Wisconsin Population Health Institute’s 2021 Wisconsin County Health Rankings show Wisconsin ranks low for access to mental health providers at 470:1, ranking well below states in the top 10% — 380:1.
  • Robert M. La Follette School of Public Affairs says “access to mental health services in Wisconsin is low; 49% of residents with a mental illness do not receive care.”
  • NAMI Wisconsin reports 2,185,992 people in Wisconsin (37 percent) live in a community without enough mental health professionals.

Along with providing urgent care and primary care in the home, Pivotal Health clinicians are trained to diagnose and treat adult mental health conditions. Pivotal Health clinicians see patients in the comfort and privacy of home, connecting them faster to therapy, resources, and treatment. The company aims to improve access to mental health help alleviate the burden on the mental health care system.

“When we began treating people in their homes, our clinicians reported that patients were more relaxed and trusting at home, so they naturally brought up mental health concerns more often,” said Andrew Culp, MD, Chief Medical Officer. “We knew we could help people in their homes and provide high-quality mental health care along with quicker access to therapists and other supportive treatment.”

“It’s a testament to Pivotal Health’s business model that more people are opening up to our clinicians and looking for help with their mental health,” said CEO Sal Braico. “The past few years have taken a toll on Wisconsinites and they need help now more than ever — and many of them don’t even know where to start. We’re proud that we can start to help them in the comfort of home and connect them to therapy and services faster.”

House call visits for mental health, primary care, and urgent care with Pivotal Health clinicians are in-network with many major insurance companies, such as Blue Cross Blue Shield, Cigna, Humana, United Healthcare, The Alliance, Medicare, and HPS. With those insurance plans, a house call costs the same as a clinic copay. Pivotal Health also offers cost-effective self-pay options that are 10% of the average ER visit.

To make a primary care, urgent care or mental health care appointment with Pivotal Health, patients are encouraged to download the Pivotal Health app, which offers price transparency, call 888-688-4746, or visit

About Pivotal Health

Founded in late 2020 by Sal Braico, Pete Johnson, and Dr. Andrew Culp, Pivotal Health delivers high-quality healthcare when and where patients need it with clinician house calls. With a laser focus on providing patient-centric care, Pivotal Health is transforming the health care system by introducing a health care delivery model that emphasizes price transparency and patient convenience. With an upcoming mobile app premiering later this year, Pivotal Health patients can schedule an appointment with a licensed clinician at their home or office; they will also see costs associated with the appointment. Visit to learn more.


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